Delivery and Delivery Methods
We offer a variety of shipping options depending on our delivery partners and the destination country. The shipping cost is determined at checkout and is based on the total weight of your order.
We offer same and next day delivery within the UK with our cut off time 6:45pm. All orders placed from Monday to Friday are registered and delivered same or next day via DPD/DHL /FedEx/Royal Mail/Parcelforce.
For shipments to mainland China, we exclusively use the Royal Mail postal service.
Shipping Schedule
- Orders placed before 17:00 (GMT) Monday to Friday: Shipped the same day.
- Orders placed after 17:00 (GMT): Shipped the next working day.
- Orders placed after 17:00 (GMT) on Friday: Shipped the following Monday.
Delivery Services
UK Delivery
- Next Working Day Delivery
- Next Working Day Delivery before 12 PM
- Saturday Delivery: Available for orders placed before 17:00 on Friday (available upon request).
European Delivery
- European Express: Delivery within 2-5 working days.
International Delivery
- Same Day Dispatch: For orders placed before 17:00.
- Delivery Time: Varies by destination country and courier service (DHL/Royal Mail).
Tracking and Import Duties
- Tracking Information: You will receive an email with your tracking number on the day your order is shipped.
- Import Duties and Taxes: Customers are responsible for all import duties and taxes for orders outside the United Kingdom. We do not calculate or estimate these charges.
Pre-Orders
If your order includes items that are out of stock, dispatch will occur once all items are back in stock, unless otherwise notified.
Collections
You can collect your order from our Birmingham head office during business hours. Please email us at info@reliablefillers.com or call our customer service team at +44 7438 564550 for arrangements.
In-Person Orders
Visit our Birmingham head office for a personalized ordering experience. Our team is available during business hours to assist you with product selection and order processing. We accept cash and bank transfers. Drop by to find exactly what you need.